Contact & consultation

Arranging an assessment

Outpatient appointments are booked through the hospital on the numbers below; international patients can ask for Michael Yu. Bring a written list of what bothers you and what you would refuse, and photographs of yourself from a few years ago if you have them, because they show change more reliably than memory. If you have had laser or peeling treatment before, say when, what was treated and what happened to the skin afterwards — the number of passes an area has already had is part of whether it can be treated again.

What a good assessment includes

An examination of the skin in good light, a judgement about how deep the concern sits, and an assessment of how your skin has behaved after previous injury or treatment. You should leave able to say what would be treated, in what pattern, how many passes are proposed, what the raw days and pink weeks involve, what the pigment risk is in your skin, and who to contact if something goes wrong.

Asking about the plan

Ask whether the plan is a lower-heat or a heat-heavier ablation and why, whether it is fractional or continuous, how many sessions are proposed and how far apart, and whether a test spot has been or should be observed first. Ask what the plan would do if your concern turns out to sit deeper than the treatment reaches. A clinician who answers that last question specifically is assessing you rather than presenting to you.

Before you commit

No decision needs to be made at the first appointment, and a course has to fit your calendar rather than the other way round. Take the plan away, read it against the guides on this site, and come back with questions. A discount that expires, or pressure to book before the assessment is complete, is information about the clinic rather than about your skin.